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2. What do you mean by social responsibility of business? Why do business organizations
have to perform the social responsibility? What are the benefits of ethics in business?
Ans: One evening, a young boy asked his father, who owned a small factory, “Papa, why do
you plant trees outside the factory when they don’t give you any money?” The father smiled
and replied, “Because business is not only about earning money, it is also about giving back
to the society that supports us.”
This simple conversation captures the essence of social responsibility of business. A
business does not exist in isolation—it survives and grows because of society. It uses
society’s resources, serves society’s people, and therefore, it has a duty to act responsibly
towards that society.
Now let’s explore this concept step by step: what social responsibility of business means,
why businesses must perform it, and finally, the benefits of ethics in business.
Meaning of Social Responsibility of Business
• Definition: Social responsibility of business refers to the obligation of a business to
pursue policies, make decisions, and follow practices that are desirable in terms of
the objectives and values of society.
• In simple words: It means that while earning profits, businesses must also take care
of the interests of employees, customers, the community, and the environment.
Example: A company that ensures its factory waste is treated before being released into
rivers is fulfilling its social responsibility.
Key Aspects of Social Responsibility
1. Responsibility towards Consumers
o Supplying quality goods at fair prices.
o Avoiding unfair trade practices like adulteration or false advertising.
2. Responsibility towards Employees
o Providing fair wages, safe working conditions, and opportunities for growth.
3. Responsibility towards Shareholders
o Ensuring fair returns on investment and transparent reporting.
4. Responsibility towards Community
o Supporting education, healthcare, and local development.
5. Responsibility towards Environment
o Reducing pollution, conserving resources, and adopting eco-friendly
practices.
Why Do Business Organizations Have to Perform Social Responsibility?